Services

PROFESSIONAL SUPPORT

At SharePoint Factory, we offer comprehensive Microsoft Office 365, SharePoint and Microsoft Project (PPM) services, including professional support to your business.

Features Benefits
1-2 hour Response time
Mon-Fri 9am – 5:30pm
Remote Assistance
Consume in half hour units
Support Reports
Expert Guidance & Best Practice
Flexible & Great value
85% issues resolved on initial call
Business Continuity
No major commitment upfront
Greatly Reduced IT overheads
Annual option available
Type Products Covered Cover Examples
Cloud Office 365
SharePoint Online
Project Online
Configuration Enhancements
Security Management
SharePoint Search
Tutorials and Documentation
Weekly Checks*
On Premise SharePoint Server
Project Server
SQL Server
As per cloud plus;
Farm Updates (CU and Service Packs)
Infrastructure Support
SQL Troubleshooting
Best Practise Management
Health Checks*

All offerings are flexible, for example hours can be set aside each week for routine checks. Support is based around your requirements, to provide complete peace of mind.

For costings please use the form below to get in touch.